This document describes the rules governing the use of the 999r platform. By creating an account or using any 999r service, you declare that you have read, understood, and agree to all conditions described herein.
The full terms are just below, but these are the points that most affect the day-to-day experience of platform users.
Use of 999r is permitted exclusively for users aged 18 and over who reside in locations where access to the platform is not prohibited by law. Only one account per CPF is allowed.
Accepted payment methods include Pix, credit and debit cards, and bank transfer. Withdrawals are subject to identity verification and may have specific processing timeframes.
Promotions and bonuses have specific rollover requirements. Failure to meet bonus conditions may result in cancellation of the benefit. Detailed rules are provided with each offer.
999r offers deposit limit, cool-off, and self-exclusion tools. Any suspicion of problem gambling can be reported to support for immediate activation of these tools.
Duplicate accounts, use of bots, bet manipulation, and any form of fraud are prohibited. Violation of these rules results in immediate account closure and cancellation of balances.
Users' personal data is processed in accordance with the Privacy Policy of 999r, in line with LGPD practices. We do not share data without necessity or consent.
By accessing, browsing, or using any feature of the platform 999r — whether through the website, the Android or iOS app, or any other channel made available by the company — you fully agree to these Terms and Conditions.
Acceptance is automatic at the moment the user registers or accesses the platform after any updates are published. 999r may amend these terms at any time, with prior notice via an in-platform notification or by email to the registered address. Continued use after notification of changes constitutes acceptance of the new conditions.
If you are using the platform on behalf of a company or organization, you declare that you are authorized to accept these terms on behalf of that entity.
To create an account and use 999r services, the user must meet all of the following requirements:
Registration at 999r is free. To create an account, the user must provide true, complete, and up-to-date information, including full name, date of birth, CPF, email address, and any other data requested during the registration process. 999r reserves the right to request additional documents for identity verification (KYC) at any time.
Each user may hold only one active account on the platform. Registering multiple accounts with the same CPF or with fictitious information is strictly prohibited and subject to immediate closure. If duplication is identified, 999r may close all accounts involved and cancel any balances.
The user is solely responsible for keeping their access credentials (email and password) confidential. We recommend using a strong, unique password for your 999r account. If unauthorized access is suspected, the user must change their password immediately and notify support.
999r may require identity verification before processing withdrawals or in response to unusual financial activity. The process may include submission of a government-issued ID, proof of address, and a selfie. Failure to comply with these requests may result in temporary suspension of withdrawal access.
999r accepts the following payment methods for Brazilian users: Pix, credit and debit cards (Visa, Mastercard), and bank transfer. Available methods may vary as the platform is updated.
The minimum deposit amount is R$ 10.00 (ten reais). Pix deposits are credited within seconds. Deposits via other methods may take up to 24 business hours to be processed. 999r does not charge a deposit fee, but third-party banking fees may be applied by your financial institution.
Withdrawals are preferably made to the same account or Pix key used for the deposit. The minimum withdrawal amount is R$ 20.00 (twenty reais). Processing time is up to 3 business days, and may be faster depending on the method and account verification status. Withdrawals may be held for identity verification as per item 3.4.
Accounts inactive for more than 12 months may have the remaining balance reduced by a monthly inactivity fee, as communicated to the user in advance. Balances derived exclusively from unwithdrawn bonuses may expire in accordance with the conditions of each promotion.
A bet is valid from the moment it is confirmed by the 999r system and the corresponding balance is debited from the user's account. Bets not confirmed due to a technical failure are not considered valid and the amount is returned to the balance.
In the event that clearly incorrect odds are published due to a technical or human error, 999r reserves the right to cancel bets placed at those odds and return the wagered amount to the user's balance, without any winnings payment. The user will be notified of the cancellation.
If a sporting event is cancelled before it begins, all bets placed will be refunded. If an event is postponed, pre-match bets will be kept for up to 36 hours. After that period, they will be cancelled and the amount returned. Live bets are automatically cancelled in the event of an interruption.
In Live Casino and slot games, results are determined by certified random number generator (RNG) systems or by live streams with real dealers. 999r does not interfere in game results. Technical failures during a game session may result in the cancellation of the round and the return of the wager.
999r may offer welcome bonuses, cashback, free spins, and other promotions to its users. Each offer has specific eligibility conditions, minimum deposit amount, rollover requirement, and expiry date, which are detailed at the time of the offer.
The following activities are expressly prohibited on the 999r platform:
Detection of any prohibited activity will result in immediate account closure, cancellation of bonuses and any related winnings, and possible reporting to the relevant authorities.
The user may request voluntary closure of their account at any time via the support chat. Prior to closure, any available balances (not originating solely from unreleased bonuses) will be returned to the user upon a withdrawal request.
999r may close or suspend an account without prior notice in cases of breach of these terms, suspected fraud, illegal activities, or failure to complete identity verification. In cases of closure for cause, bonus balances and any winnings related to irregularities may be cancelled.
Users who wish to take a break from the platform for responsible gaming reasons may request temporary or permanent self-exclusion. Learn more on the Responsible Gaming.
The processing of personal data of 999r users is carried out as described in the Privacy Policy, a supplementary document to these Terms and Conditions. By accepting these terms, the user also consents to the data processing described in the Privacy Policy.
In summary, 999r collects data necessary for platform operation, identity verification, fraud prevention, and compliance with legal obligations. We do not sell users' personal data to third parties for commercial purposes.
999r is not liable for financial losses resulting from bets placed on the platform. Sports betting and casino games are entertainment activities that carry inherent financial risk — outcomes are uncertain and losing the wagered amount is a real possibility.
The platform is provided "as is". 999r makes all reasonable efforts to keep the service available and stable, but does not guarantee uninterrupted availability and is not liable for losses caused by technical failures, scheduled maintenance, or events outside its control (such as telecommunications network failures or power outages).
999r may update these Terms and Conditions periodically to reflect changes in platform operations, applicable Brazilian legislation, or industry best practices. Any relevant update will be communicated via an in-platform notification and/or by email to the registered address.
The date of the last update is shown at the top of this document. Continued use of the platform after the new conditions take effect constitutes acceptance of the modifications. If you do not agree with the new conditions, you must close your account and withdraw your available balance.
If you have questions about these Terms and Conditions or about how the platform works, 999r support is available 24 hours a day, 7 days a week.
For specific questions about data privacy, please refer to the Privacy Policy. For information on responsible gambling and control tools, visit the Responsible Gaming.