Data Protection

999r Privacy Policy — How We Handle Your Data

At 999r, our users' privacy is taken seriously. This document explains, clearly and in plain language, what data we collect, how we use it, who we share it with, and what your rights are as a data subject.

Last updated: January 2026  |  Applicable to users in Brazil (LGPD)

Your data, your rules — understand what 999r does with it

Before the full document, here is a summary of the points that most affect day-to-day platform users.

What we collect

Name, CPF, email, date of birth, address, and payment details provided at registration, along with technical data such as IP address and browsing behavior on the platform.

What we use it for

Operate the platform, process deposits and withdrawals via Pix and other methods, verify identity, prevent fraud, and send communications about your account and active promotions.

Who we share with

Only with strictly necessary operational partners (payment processors, identity verification providers) and when required by law. We never sell your data.

How we protect

SSL encryption on all transmissions, credential-based access control, secure password storage with hashing, and continuous monitoring for suspicious activity.

Your rights (LGPD)

You can access, correct, export, or request deletion of your data at any time. You can also withdraw consents and request information about data processing.

Cookies and tracking

We use first-party cookies for authentication and session preferences. Analytics cookies are used in an aggregated and anonymized manner to improve the platform experience.

The rights that the LGPD grants you

All of these rights can be exercised through the 999r Privacy Center, accessible via the platform's support.

Data access

Request a full copy of all personal data that 999r holds about you.

Correction

Correct incomplete, inaccurate, or outdated data directly in your account settings or by contacting support.

Deletion

Request the deletion of data processed on the basis of consent. Data retained under a legal obligation cannot be deleted before the applicable deadline.

Portability

Receive your data in a structured, interoperable format for transfer to another service provider.

Consent withdrawal

Withdraw, at any time, consent given for optional processing such as promotional emails and push notifications.

Sharing information

Find out which public or private entities 999r has shared or may share your data with.

Frequently asked questions about privacy at 999r

No. 999r does not sell, rent, or transfer users' personal data to third parties for commercial purposes. Your data is shared only with strictly necessary operational partners (such as payment processors and identity verification providers) and when required by law.

Submit a request via the support chat or by emailing [email protected] with your full name, CPF, and deletion request. The team will process the request within 15 business days. Data retained due to legal obligations (such as financial records) cannot be deleted before the minimum required period.

The Pix key and transaction records are stored securely and in encrypted form for the purposes of processing withdrawals and fulfilling legal obligations. We do not store full credit card data — this is handled by our PCI-DSS certified payment partners.

Yes. Promotional email communications and push notifications are consent-based and can be disabled at any time in your account settings or by contacting support. Essential security notifications (such as unrecognized login alerts) cannot be disabled, as they are necessary to protect your account.

Yes. 999r's personal data processing is carried out in compliance with the General Personal Data Protection Law (Lei nº 13.709/2018). The platform has appointed a Data Protection Officer (DPO) and adopts privacy-by-design practices, minimizing data collection to what is strictly necessary.

Other important 999r policies

Transparency is the first step toward trust

Now that you know how 999r takes care of your data, create your account with confidence and enjoy sports betting, Live Casino, and slots — all with Pix and 24/7 support.

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